Support Work From Anywhere! Instant remote troubleshooting + end user experience monitoring.

From white-glove VIP executive support to CX agents and remote workers, rapidly solve network, Wi-Fi, DNS, IPv4/IPv6, and system issues, instantly. Start with 2 x free agents 😎 and test with family or friends!

Get real with RUM (Real User Monitoring). Find your focus !

Gartner forecasts that ~53% of the UK & US workforce will work remotely during 2022.
DEM (Digital Experience Monitoring) is the first step to guarantee productivity.

Seamless User Experience

Modern business operations are already distributed. From the user to the workload, whether cloud based or on-premises, ensure your team stays connected and productive for sales demos, customer success calls, contact centre (CX) work, or interviews, no matter the location.

Pinpoint Issues Effortlessly, Remotely, and Rapidly

Surface wired, wireless, and system issues in seconds. Track laptop health for when it's needed most.

Timetravel with Retrospective Troubleshooting

Go back in time to when problems actually occurred rather than waiting for them to happen again.

Accelerated Outcomes For Technical Support Teams

Claim back your time with up to date metrics, anomaly detection, and root cause(s) identification.

Weeks Of Offline Buffering

Even when disconnected, metrics are buffered and uploaded when reconnected or on hotspots.

Added Context From Users

User generated notes mean more context during any disruptions. The missing link not in any logs!

Super Low Bandwdith

Metrics only use a few kilobits of bandwidth every 30-60 seconds and almost no CPU.

Unsurpassed Granularity

High frequency testing (30s for most tests) giving the highest fidelity. Non-normalized data means deep debugging!

Synchronous Graphing

Interactive graphs and tabs all update when you zoom, pan, tab, or query. Rapidly linked contexts give the whole picture.

Real User Monitoring!

IPv4 + IPv6 public/private info, MAC/OUI vendor lookups, WLAN SSID / MCS / rogues, DNS, HTTP(S), system stats etc. All in-path !





Transparent and trusted end user monitoring software.

End user experience monitoring tools for your team or tribe!

macOS

2 x free macOS agents

Live Demo

No credit card, no registration, live demo!