When using the Internet, individuals may have a Public IPv4 address, such as 141.25.215.245
, or an IPv6 address, like 2000:c950:a335:b46a:3cd3:4f00:430d:d861
. Verification can be done through https://test-ipv6.com/. However, non-technical users may find it challenging to communicate these addresses and MAC addresses, such as 66:7b:cc:15:fd:22
, due to their complexity. Furthermore, this approach lacks historical data.
In order to access a website like https://beier.io, the first step is to contact a DNS server to translate the URL’s host portion (beier) and Top Level Domain (io) to an IP address, such as 147.217.170.26
. Additionally, the computer and browser send specific information with web requests, such as
Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; AS; rv:11.0) like Gecko
.
The default gateway is typically an automatically configured address through DHCP, like 10.16.86.102
. This is where the computer sends all of its traffic to be routed onwards. For IPv6
, detailed information is available on how-to-fix-ipv6-connectivity/. Mac or Linux users can verify this with:
netstat -rn -f inet | egrep -i "default|0/1|128.0/1"
0/1 172.18.12.193 UGScg utun3 default 10.16.86.102 UGScg en0 128.0/1 172.18.12.193 UGSc utun3
Note: We are not just looking for the default but also for any VPN that overrides the public v4 address space.
netstat -rn -f inet6 | egrep -i "default|2000::/3"
If you have IPv6 active the above should return at least one route (as per below) via a known interface such as “en0 " on a Mac.
default fe80:b931:7fc1:c7ad:ee88%en0 UGcg en0 default fe80::%utun0 UGcIg utun0 default fe80::%utun1 UGcIg utun1 default fe80::%utun2 UGcIg utun2 2000::/3 utun3 USc utun3
Note: We are not just looking for the default but also for any VPN that overrides the public v6 address space.
To get a look at the low level DHCP configuration (Mac/Linux):
ipconfig getpacket en0
... domain_name_server (ip_mult): {14.41.253.171, 175.246.149.179} end (none): ...
So, in the above we are not getting IPv6 DNS servers from the DHCPv4 reply but…
ipconfig getv6packet en0
DHCPv6 REPLY (7) Transaction ID 0x80940b Length 76 Options[4] = { CLIENTID (1) Length 14: DUID LLT HW 1 Time 668691856 Addr 66:7b:cc:15:fd:22 DNS_SERVERS (23) Length 32: 2606:4700:4700::1111, 2001:4860:4860::8844 DOMAIN_LIST (24) Length 0: Invalid SERVERID (2) Length 10: DUID LL HW 1 Addr 55:cd:dc:76:46:39 }
When it comes to transferring data to your router, you may encounter issues at the physical and data layer, whether you are using a wired or wireless (Wi-Fi) medium.
No matter which version of OSX/macOS you are using, whether it’s 10.14.5
, 11.3.3
, or 12.2.7
, there are various tools available for troubleshooting. However, these manual actions and scripts do not provide a series of correlated values over time. This is where the significance of automated remote troubleshooting comes into play, particularly for teams that are into remote work and Work From Anywhere (WFA).
One incredibly useful tool on OSX/macOS is sudo wdutil info
, which provides a dump to the CLI of current wireless related settings and can also be configured to generate specific logs for troubleshooting. Moreover, the sysdiagnose
tool can be used to generate a wide range of logs, although much of it is only relevant to wireless issues, similar to wdutil.
To run it in the background and write logs to /var/tmp/<blah>.tar.gz
, use sudo nohup /usr/bin/sysdiagnose -u &
. If you prefer to run it interactively (although there is not much interaction), you can use sudo /usr/bin/sysdiagnose
, which will display a privacy warning. When not run in the background, it should open Finder in the correct location, or you can navigate to /var/tmp
or use Finder with Cmd+Shift+G to point Finder to the path. However, be mindful of the file sizes, as they are around 300MB or thereabouts.
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