How Do You Test Wifi Connectivity

Understanding Internet Addressing When using the Internet, you are assigned a Public IPv4 address such as 45.165.92.227 or an IPv6 address like 2000:5d7d:2cb0:3419:5c7e:d7bf:24c2:a44. You can verify your address at https://test-ipv6.com/. Describing or identifying these addresses, or MAC addresses like c9:52:91:d1:8f:19 to those not knowledgeable in technology can be prone to errors and become complex. Understanding Internet Addressing When using the Internet, you are assigned a Public IPv4 address such as 45.165.92.227 or an IPv6 address like 2000:5d7d:2cb0:3419:5c7e:d7bf:24c2:a44. You can verify your address at https://test-ipv6.com/. Describing or identifying these addresses, or MAC addresses like c9:52:91:d1:8f:19 to those not knowledgeable in technology can be prone to errors and become complex.

Understanding Internet Addressing

When using the Internet, you are assigned a Public IPv4 address such as 45.165.92.227 or an IPv6 address like 2000:5d7d:2cb0:3419:5c7e:d7bf:24c2:a44. You can verify your address at https://test-ipv6.com/. Describing or identifying these addresses, or MAC addresses like c9:52:91:d1:8f:19 to those not knowledgeable in technology can be prone to errors and become complex. Moreover, this method does not provide historical data, particularly from past issues.

When accessing a website such as https://schroeder.com, you first connect to a DNS server to convert the host portion (schroeder) combined with the Top Level Domain (com) of the URL to an IP address like 202.134.17.236. Your computer and browser also provide their specifications with every web request e.g.
Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/41.0.2228.0 Safari/537.36

The Significance of Default Gateways

The default gateway is usually an automatically assigned address through DHCP, such as 192.168.188.3 (commonly ending in .1 or .254 based on scope size). This is the point where your computer directs all its traffic to be routed forward. For IPv6, detailed instructions can be found at how-to-fix-ipv6-connectivity/, or you can verify on Mac or Linux using:

IPv4 Routes and the Host IPv4 Route Table (inc. VPN)

netstat -rn -f inet | egrep -i "default|0/1|128.0/1"

0/1      172.18.12.193  UGScg  utun3
default  192.168.188.3    UGScg  en0
128.0/1  172.18.12.193  UGSc   utun3

Note: We are not just looking for the default but also for any VPN that overrides the public v4 address space.

IPv6 Routes and the Host IPv6 Route Table (inc. VPN)

netstat -rn -f inet6 | egrep -i "default|2000::/3"

If you have IPv6 active the above should return at least one route (as per below) via a known interface such as “en0 " on a Mac.

default   fe80:abd1:d89e:bb7:6bcd%en0  UGcg   en0
default   fe80::%utun0                   UGcIg  utun0
default   fe80::%utun1                   UGcIg  utun1
default   fe80::%utun2                   UGcIg  utun2
2000::/3  utun3                          USc    utun3

Note: We are not just looking for the default but also for any VPN that overrides the public v6 address space.

Debugging DHCP for both IPv4 and IPv6

To get a look at the low level DHCP configuration (Mac/Linux):

ipconfig getpacket en0

...
domain_name_server (ip_mult): {230.216.93.243, 117.108.133.7}
end (none):
...

So, in the above we are not getting IPv6 DNS servers from the DHCPv4 reply but…

ipconfig getv6packet en0

DHCPv6 REPLY (7) Transaction ID 0x80940b Length 76
Options[4] = {
  CLIENTID (1) Length 14: DUID LLT HW 1 Time 668691856 Addr c9:52:91:d1:8f:19
  DNS_SERVERS (23) Length 32: 2606:4700:4700::1111, 2001:4860:4860::8844
  DOMAIN_LIST (24) Length 0:  Invalid
  SERVERID (2) Length 10: DUID LL HW 1 Addr 9c:e0:45:cb:33:c6
}

Resolve Issues with Wired or Wireless Connectivity

When it comes to transmitting data to your router, you might be utilizing either a wired or wireless (Wi-Fi) medium at the physical and data layer.

Actions to Take on Apple macOS / OSX Systems

Regardless of the version of OSX or macOS you are running, whether it’s 10.15.5, 11.3.3, or 12.2.4, there are various troubleshooting tools available. However, these manual actions and scripts do not provide a set of correlated values over time. This is where automated remote troubleshooting becomes invaluable, especially for teams that are transitioning to remote work and embracing Work From Anywhere (WFA).

Useful Built-in Tools for Troubleshooting

A very effective tool on OSX/macOS is the sudo wdutil info, which provides a dump of the current wireless settings to the CLI and can be configured to generate specific logs for troubleshooting. Additionally, the sysdiagnose tool can be used to generate a wide range of logs, although much of it is only relevant to wireless at a specific point in time, much like wdutil.

Running sudo nohup /usr/bin/sysdiagnose -u & will execute it in the background and write logs to /var/tmp/<blah>.tar.gz. If you prefer to run it interactively (even though there isn’t much interaction), you can use sudo /usr/bin/sysdiagnose, which will issue a privacy warning. When not run in the background, it should open Finder in the correct location, or you can navigate to /var/tmp using Finder with Cmd+Shift+G. However, be cautious of the file sizes, which are approximately 300MB or so.

Possibly Helpful Videos

Video Title Channel
Next Generation Troubleshooting with Meraki Wireless Devin Barger WLPC Prague 2018 Wireless LAN Professionals
Bad Wi-Fi? Are you SURE it's a wireless problem? Here's how to find out Wireless LAN Professionals
Wireless Association & Authentication Pass-Fail Brian Long WLPC US Phoenix 2017 Wireless LAN Professionals
Apples to Apples: An Analysis of the Effects of mDNS Traffic Bryan Ward WLPC Phoenix 2023 Wireless LAN Professionals
The Importance of Broadcast/Multicast Filtering in Wi-Fi HD Arjan Koopen WLPC EU Budapest 2016 Wireless LAN Professionals
Table 1.0 - Video Help



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