When using the Internet, you might be assigned a Public IPv4 address, such as 77.107.154.233
, or an IPv6 address, like 2000:5ab9:77d5:ec4e:797c:c801:14ce:c530
. These addresses can be verified at https://test-ipv6.com/. However, for individuals who are not well-versed in technology, conveying or reciting these addresses, and even MAC addresses like 23:4e:2f:e6:52:a2
, can be prone to errors and can become complex rapidly. Additionally, this method does not provide any historical data (especially when previous issues occurred).
To access a webpage, such as https://dietrich.com, you initially connect to a DNS server to convert the combination of the host portion (dietrich) and the Top Level Domain (com) of the URL into an IP address, like 157.45.6.113
. Furthermore, your computer and browser include information about their type in all web requests, for example:
Opera/9.80 (X11; Linux i686; Ubuntu/14.10) Presto/2.12.388 Version/12.16
The default gateway of your system is typically an automatically assigned address via DHCP. An example of a default gateway address is 192.168.0.44
(although they usually end in .1 or .254 depending on the scope size). This is the location to which your computer directs all its traffic to be routed onwards. For IPv6
, comprehensive instructions can be found in the article how-to-fix-ipv6-connectivity/. On Mac or Linux, the default gateway can be checked using the following method:
<br>
### IPv4 Routes and the Host IPv4 Route Table (inc. VPN)
```netstat -rn -f inet | egrep -i "default|0/1|128.0/1"```
<pre>
0/1 172.18.12.193 UGScg utun3
default 192.168.0.44 UGScg en0
128.0/1 172.18.12.193 UGSc utun3</pre>
**Note:** We are not just looking for the default but also for any VPN that overrides the public v4 address space.
### IPv6 Routes and the Host IPv6 Route Table (inc. VPN)
```netstat -rn -f inet6 | egrep -i "default|2000::/3"```
If you have IPv6 active the above should return at least one route (as per below) via a known interface such as "_en0_ " on a Mac.
<pre>
default fe80:98d6:72ad:3b10:10c2%en0 UGcg en0
default fe80::%utun0 UGcIg utun0
default fe80::%utun1 UGcIg utun1
default fe80::%utun2 UGcIg utun2
2000::/3 utun3 USc utun3</pre>
**Note:** We are not just looking for the default but also for any VPN that overrides the public v6 address space.
<br>
## Debugging DHCP for both IPv4 and IPv6
To get a look at the low level DHCP configuration (Mac/Linux):
```ipconfig getpacket en0```
<pre>
...
domain_name_server (ip_mult): {35.251.235.54, 208.251.232.82}
end (none):
...</pre>
So, in the above we are not getting IPv6 DNS servers from the DHCPv4 reply but...
```ipconfig getv6packet en0```
<pre>
DHCPv6 REPLY (7) Transaction ID 0x80940b Length 76
Options[4] = {
CLIENTID (1) Length 14: DUID LLT HW 1 Time 668691856 Addr 23:4e:2f:e6:52:a2
DNS_SERVERS (23) Length 32: 2606:4700:4700::1111, 2001:4860:4860::8844
DOMAIN_LIST (24) Length 0: Invalid
SERVERID (2) Length 10: DUID LL HW 1 Addr 4b:19:1d:2e:48:ac
}</pre>
## Resolving Connectivity Issues in Wired and Wireless Networks
When it comes to transmitting data to your router, you might be utilizing either a wired or wireless (Wi-Fi) medium at the physical and data layer.
### Troubleshooting Tips for Apple macOS / OSX Users
Regardless of whether you are using OSX/macOS version ```10.14.8```, ```11.1.7```, or ```12.3.8```, there are various troubleshooting tools available. Unfortunately, these manual actions and scripts fail to provide a continuous set of correlated values over time. This is where automated remote troubleshooting becomes essential, particularly for teams that are embracing remote work and Work From Anywhere (WFA).
#### Pre-installed Scripts for Assistance
An extremely useful tool on OSX/macOS is the ```sudo wdutil info``` command, which displays the current wireless settings dump to the CLI and can be configured to generate specific logs for troubleshooting. Additionally, the ```sysdiagnose``` tool can be utilized to produce a wide range of logs, although most are only relevant to wireless connectivity at a specific point in time, similar to wdutil.
To run it in the background and write logs to ```/var/tmp/<blah>.tar.gz```, you can use the command ```sudo nohup /usr/bin/sysdiagnose -u &```. If you prefer to run it *interactively*, you can execute ```sudo /usr/bin/sysdiagnose```, but be prepared for privacy warnings. If not run in the background, it should open Finder in the correct location or you can directly navigate to ```/var/tmp```, or use Finder with Cmd+Shift+G to point Finder to the path. Be mindful of the file sizes, which are approximately 300MB or slightly more.
## Possibly Helpful Videos
<link href="/plugins/lity/css/lity.min.css" rel="stylesheet">
<script src="/plugins/lity/js/lity.min.js"></script>
<div class="table1-start"></div>
|Video | Title | Channel |
| :---: | :---: | :---: |
|<a href="https://www.youtube.com/watch?v=VwNYWAxHCgM" data-lity><img src="https://i.ytimg.com/vi/VwNYWAxHCgM/default.jpg" class="img-fluid"></a>|<a href="https://www.youtube.com/watch?v=VwNYWAxHCgM" data-lity>Secret Mac Boot Commands - Mac Boot Key Combinations</a>|<a target="_blank" href="https://www.youtube.com/channel/UCg43DP8MdHVcl4rFK_delBg" >Hands-On Mac</a>|
|<a href="https://www.youtube.com/watch?v=7KdhJimuhNw" data-lity><img src="https://i.ytimg.com/vi/7KdhJimuhNw/default.jpg" class="img-fluid"></a>|<a href="https://www.youtube.com/watch?v=7KdhJimuhNw" data-lity>Securing macOS Big Sur</a>|<a target="_blank" href="https://www.youtube.com/channel/UCg43DP8MdHVcl4rFK_delBg" >Hands-On Mac</a>|
|<a href="https://www.youtube.com/watch?v=JMKi6o9kaZI" data-lity><img src="https://i.ytimg.com/vi/JMKi6o9kaZI/default.jpg" class="img-fluid"></a>|<a href="https://www.youtube.com/watch?v=JMKi6o9kaZI" data-lity>macOS Big Sur - What's New in Apple macOS 11</a>|<a target="_blank" href="https://www.youtube.com/channel/UCg43DP8MdHVcl4rFK_delBg" >Hands-On Mac</a>|
|<a href="https://www.youtube.com/watch?v=HEbK-Tignuc" data-lity><img src="https://i.ytimg.com/vi/HEbK-Tignuc/default.jpg" class="img-fluid"></a>|<a href="https://www.youtube.com/watch?v=HEbK-Tignuc" data-lity>On the Road to Big Sur 2 - Compatibility</a>|<a target="_blank" href="https://www.youtube.com/channel/UCg43DP8MdHVcl4rFK_delBg" >Hands-On Mac</a>|
|<a href="https://www.youtube.com/watch?v=TWzWd_DiaJ0" data-lity><img src="https://i.ytimg.com/vi/TWzWd_DiaJ0/default.jpg" class="img-fluid"></a>|<a href="https://www.youtube.com/watch?v=TWzWd_DiaJ0" data-lity>Mac Activity Monitor - How to Troubleshoot Your Mac</a>|<a target="_blank" href="https://www.youtube.com/channel/UCg43DP8MdHVcl4rFK_delBg" >Hands-On Mac</a>|
<center><small>Table 1.0 - Video Help</small></center>
<br>
<div class="table1-end"></div>
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